How To Fix /SCMTMS/TOR764 - Referenced schedule departure does not exist; assign another departure

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 764

• Message text: Referenced schedule departure does not exist; assign another departure

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR764 - Referenced schedule departure does not exist; assign another departure ?

  The SAP error message /SCMTMS/TOR764 indicates that there is an issue with the scheduling of a transportation order in the SAP Transportation Management System (SAP TM). Specifically, it means that the referenced schedule departure does not exist, and therefore, the system cannot proceed with the operation that requires this schedule.
  Cause:
  
  Missing Schedule Departure: The most common cause of this error is that the schedule departure that is being referenced in the transportation order does not exist in the system. This could happen if the schedule was deleted or not created properly.
  Incorrect Assignment: The transportation order may be incorrectly assigned to a schedule departure that is not valid or has been changed.
  Data Inconsistency: There may be inconsistencies in the data, such as changes in the transportation network or master data that have not been updated in the relevant areas.
  
  Solution:
  
  Check Schedule Departures: Verify that the schedule departure you are trying to reference actually exists in the system. You can do this by navigating to the relevant transaction or using the appropriate reports in SAP TM.
  Assign a Valid Departure: If the referenced schedule departure does not exist, you will need to assign a valid schedule departure to the transportation order. This can typically be done in the transportation order details.
  Review Changes: If there have been recent changes to the transportation network or master data, ensure that all related data is consistent and up to date.
  Recreate Schedule Departure: If the schedule departure was deleted or is missing, you may need to recreate it based on the transportation planning requirements.
  Consult Documentation: Review the SAP documentation or help resources for any specific guidelines related to scheduling and transportation orders.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/TOR for transportation orders and /SCMTMS/SD for schedule departures.
  SAP Notes: Check for any SAP Notes related to this error message for potential bug fixes or additional guidance.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify transportation orders and schedule departures.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP TM expert for further assistance.
  
  By following these steps, you should be able to resolve the error message /SCMTMS/TOR764 and ensure that your transportation orders are correctly scheduled.