How To Fix /SCMTMS/TOR704 - You cannot use external number range &1 to create HBL numbers

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 704

• Message text: You cannot use external number range &1 to create HBL numbers

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR704 - You cannot use external number range &1 to create HBL numbers ?

  The SAP error message /SCMTMS/TOR704 indicates that there is an issue with the external number range being used to create House Bill of Lading (HBL) numbers in the Transportation Management System (TMS). This error typically arises when the system is unable to use the specified external number range for generating HBL numbers.
  Cause:
  
  Number Range Configuration: The external number range specified may not be correctly configured in the system. This could be due to the number range not being defined, being inactive, or not being assigned to the relevant document type.
  Authorization Issues: The user may not have the necessary authorizations to use the specified number range.
  Incorrect Settings: The settings in the TMS configuration may not align with the external number range being referenced.
  
  Solution:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects).
  Look for the number range object related to HBL numbers (usually something like /SCMTMS/HBL).
  Ensure that the external number range is defined and active.
  Verify that the number range is correctly assigned to the relevant document type.
  
  
  
  Review TMS Configuration:
  
  Navigate to the TMS configuration settings (transaction code SPRO).
  Check the settings under the Transportation Management section to ensure that the external number range is correctly configured for HBL creation.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the external number range. This can be checked in the user roles and profiles.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help resources related to TMS and number range management for any specific guidelines or additional configuration steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, as there may be specific patches or updates required for your system.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SNRO for number range object maintenance.
  SPRO for accessing the SAP Reference IMG for configuration.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to this error message.
  Documentation: Review the SAP Help Portal for detailed information on TMS and number range management.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message /SCMTMS/TOR704.