How To Fix /SCMTMS/TOR682 - Appointment dates: End date/time cannot be earlier than start date/time

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 682

• Message text: Appointment dates: End date/time cannot be earlier than start date/time

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR682 - Appointment dates: End date/time cannot be earlier than start date/time ?

  The SAP error message /SCMTMS/TOR682 indicates that there is an issue with the appointment dates in the Transportation Management System (TMS). Specifically, it means that the end date/time for an appointment is set to a time that is earlier than the start date/time, which is not logically valid.
  Cause:
  
  Incorrect Date/Time Entry: The most common cause is that the user has entered the end date/time incorrectly, either by mistake or due to a misunderstanding of the date/time format.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or errors in the date/time values.
  System Configuration: There may be issues with the configuration of the system that affect how dates and times are interpreted or displayed.
  
  Solution:
  
  Check Input Values: Review the appointment details and ensure that the end date/time is indeed later than the start date/time. Correct any discrepancies.
  Date/Time Format: Ensure that the date/time format being used is consistent with the system's settings. Sometimes, regional settings can affect how dates are interpreted.
  Validation Rules: If applicable, check if there are any validation rules or custom logic that might be affecting the date/time entries.
  Re-enter Data: If the issue persists, try re-entering the appointment details to ensure that there are no hidden characters or formatting issues.
  Consult Documentation: Refer to SAP documentation or help resources for any specific guidelines related to appointment scheduling in TMS.
  System Logs: Check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues or bugs related to this error message.
  User Forums: Look for discussions in SAP community forums or user groups where similar issues may have been reported and resolved.
  Training: If this is a recurring issue, consider providing training for users on how to correctly enter appointment dates and times in the system.
  
  By following these steps, you should be able to resolve the error and ensure that appointment dates are set correctly in the SAP Transportation Management System.