How To Fix /SCMTMS/TOR647 - Gross weight of forwarding order item &1 must not be zero

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 647

• Message text: Gross weight of forwarding order item &1 must not be zero

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR647 - Gross weight of forwarding order item &1 must not be zero ?

  The SAP error message /SCMTMS/TOR647 indicates that the gross weight of a forwarding order item must not be zero. This error typically occurs in the context of SAP Transportation Management (TM) when creating or processing forwarding orders.
  Cause:
  The error is triggered when the system detects that the gross weight for a specific forwarding order item is set to zero. This is problematic because the gross weight is a critical piece of information for transportation planning, costing, and compliance with regulations. A zero gross weight may indicate incomplete data entry or a configuration issue.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Forwarding Order Item Data:
  
  Navigate to the forwarding order in question and check the details of the specific item that is causing the error.
  Ensure that the gross weight field is populated with a valid value greater than zero.
  
  
  
  Update the Gross Weight:
  
  If the gross weight is indeed zero, update it with the correct value. This can usually be done in the item details of the forwarding order.
  
  
  
  Review Material Master Data:
  
  If the forwarding order item is linked to a material, check the material master data to ensure that the weight information is correctly maintained.
  Ensure that the relevant weight fields (net weight, gross weight) are filled out in the material master.
  
  
  
  Check Configuration Settings:
  
  If the issue persists, review the configuration settings in SAP TM to ensure that all necessary fields are correctly set up and that there are no missing mandatory fields.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on handling forwarding orders and weight specifications.
  
  
  
  Testing:
  
  After making the necessary changes, try to save or process the forwarding order again to see if the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like /SCMTMS/FO to access forwarding orders directly.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error.
  User Roles: Ensure that the user has the appropriate permissions to edit forwarding order items and their associated data.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP TM for further assistance.