How To Fix /SCMTMS/TOR485 - Queue for ERP document &1 is currently locked

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 485

• Message text: Queue for ERP document &1 is currently locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR485 - Queue for ERP document &1 is currently locked ?

  The SAP error message /SCMTMS/TOR485 Queue for ERP document &1 is currently locked typically occurs in the context of SAP Transportation Management (TM) when there is an attempt to process a transportation order (TOR) that is currently locked. This locking mechanism is in place to prevent concurrent modifications that could lead to data inconsistencies.
  Cause:
  
  
  Concurrent Access: The most common cause of this error is that another user or process is currently accessing or modifying the transportation order associated with the document number &1. This could be due to:
  
  Another user editing the same order.
  A background job or process that is currently working on the order.
  A previous transaction that did not complete properly, leaving the order in a locked state.
  
  
  
  System Issues: Sometimes, system issues or bugs can lead to locks not being released properly.
  
  
  Solution:
  
  
  Wait and Retry: If the lock is due to another user or process, the simplest solution is to wait for a few moments and then retry the operation. Locks are usually temporary.
  
  
  Identify the Lock: If the issue persists, you can identify the lock using transaction SM12:
  
  Go to transaction SM12.
  Enter the relevant user ID or leave it blank to see all locks.
  Check for locks related to the document number &1.
  If you find a lock that should not be there (e.g., from a user who is no longer active), you can delete the lock entry if you have the necessary authorizations.
  
  
  
  Check Background Jobs: Use transaction SM37 to check if there are any background jobs that might be processing the transportation order. If a job is stuck, you may need to terminate it.
  
  
  System Restart: In rare cases, if the locks are not being released due to a system issue, a restart of the relevant application server may be necessary. This should be done with caution and typically requires coordination with your Basis team.
  
  
  Consult Documentation: Check SAP Notes and documentation for any known issues or patches related to this error message.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM37: To monitor background jobs.
  SLG1: To check application logs for any related errors or warnings.
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or solutions specific to your version of SAP TM.
  
  
  User Authorizations: Ensure that the user attempting to access the transportation order has the necessary authorizations to do so.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with SAP directly for further assistance.