How To Fix /SCMTMS/TOR482 - Active ERP shipment &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 482

• Message text: Active ERP shipment &1 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR482 - Active ERP shipment &1 not found ?

  The SAP error message /SCMTMS/TOR482 Active ERP shipment &1 not found typically occurs in the context of SAP Transportation Management (TM) when the system is unable to find an active ERP shipment that is expected to be linked to a transportation order or process. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Non-Existent Shipment: The shipment number referenced in the error message does not exist in the ERP system.
  Inactive Shipment: The shipment may exist but is not in an active state (e.g., it may have been completed or canceled).
  Data Synchronization Issues: There may be issues with data synchronization between SAP TM and the ERP system, leading to discrepancies.
  Incorrect Configuration: The configuration settings in SAP TM or ERP may not be set up correctly, leading to the inability to find the shipment.
  Authorization Issues: The user may not have the necessary authorizations to view or access the shipment.
  
  Solutions:
  
  
  Verify Shipment Existence: Check in the ERP system (e.g., SAP ECC or S/4HANA) to confirm that the shipment number exists and is active.
  
  Use transaction codes like VT03N (Display Shipment) to look up the shipment.
  
  
  
  Check Shipment Status: Ensure that the shipment is in an active status. If it has been completed or canceled, you may need to create a new shipment.
  
  
  Data Synchronization: If there are discrepancies, consider running the relevant synchronization jobs or reports to ensure that data between TM and ERP is consistent.
  
  Check for any background jobs that may need to be executed to update the status of shipments.
  
  
  
  Review Configuration: Examine the configuration settings in both SAP TM and the ERP system to ensure they are correctly set up for integration.
  
  Check the settings in the Transportation Management configuration to ensure that the integration with ERP is properly defined.
  
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the shipment data. This may involve checking user roles and permissions in the SAP system.
  
  
  Consult Documentation: Refer to SAP Notes or the official SAP Help documentation for any specific guidance related to this error message.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to shipment management, such as VT01N (Create Shipment), VT02N (Change Shipment), and VT03N (Display Shipment).
  Integration Points: Understand the integration points between SAP TM and the ERP system, including how shipments are created and managed across systems.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or consult with a technical expert who specializes in SAP TM and ERP integration.