How To Fix /SCMTMS/TOR451 - Mandatory stop &1 was not confirmed by carrier

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 451

• Message text: Mandatory stop &1 was not confirmed by carrier

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR451 - Mandatory stop &1 was not confirmed by carrier ?

  The SAP error message /SCMTMS/TOR451 Mandatory stop &1 was not confirmed by carrier typically occurs in the context of SAP Transportation Management (TM). This error indicates that a mandatory stop in a transportation order (TO) has not been confirmed by the carrier, which is essential for the successful execution of the transportation process.
  Cause:
  
  Carrier Confirmation Missing: The carrier has not confirmed the mandatory stop, which is required for the transportation order to proceed.
  Communication Issues: There may be issues in the communication between SAP TM and the carrier's system, preventing the confirmation from being received.
  Incorrect Configuration: The configuration settings for the transportation order or the carrier may not be set up correctly, leading to the inability to confirm stops.
  User Error: The user may have inadvertently skipped the confirmation step or not followed the correct process.
  
  Solution:
  
  Check Carrier Confirmation: Verify if the carrier has indeed confirmed the mandatory stop. This can often be done through the carrier's system or by contacting them directly.
  Review Communication Logs: Check the communication logs between SAP TM and the carrier to identify any issues or errors that may have occurred during the confirmation process.
  Reconfirm the Stop: If the carrier has confirmed the stop but it is not reflected in SAP TM, you may need to manually update the transportation order or resend the confirmation request.
  Configuration Review: Review the configuration settings in SAP TM related to the transportation order and the carrier. Ensure that all mandatory stops are correctly defined and that the carrier is set up to handle them.
  User Training: Ensure that users involved in the transportation process are adequately trained on how to confirm stops and manage transportation orders.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP TM documentation for detailed information on managing transportation orders and carrier confirmations.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps taken to resolve it.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.