How To Fix /SCMTMS/TOR425 - Service level condition &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 425

• Message text: Service level condition &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR425 - Service level condition &1 does not exist ?

  The SAP error message /SCMTMS/TOR425 Service level condition &1 does not exist typically occurs in the context of SAP Transportation Management (TM) when the system is unable to find a specific service level condition that is referenced in a transportation order or related document. This can happen for various reasons, including configuration issues or missing data.
  Causes:
  
  Missing Service Level Condition: The service level condition specified in the transportation order does not exist in the system.
  Incorrect Configuration: The service level conditions may not be properly configured in the system.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings related to transportation management.
  Transport Layer Issues: The transport layer may not be correctly set up, leading to the inability to find the service level condition.
  
  Solutions:
  
  
  Check Service Level Conditions:
  
  Go to the relevant configuration area in SAP TM and verify if the service level condition exists.
  Use transaction codes like /SCMTMS/SL to check the service level conditions.
  
  
  
  Create or Update Service Level Condition:
  
  If the service level condition does not exist, you may need to create it.
  Ensure that all necessary attributes and parameters are correctly defined.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for transportation management to ensure that all necessary components are properly set up.
  This includes reviewing the settings for service levels, transportation lanes, and other related configurations.
  
  
  
  Check Master Data:
  
  Ensure that the master data (such as locations, carriers, and routes) is correctly maintained and that there are no inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on setting up service level conditions and troubleshooting related issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/SL for service level conditions and /SCMTMS/TOR for transportation orders.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.