How To Fix /SCMTMS/TOR421 - Quantity tolerance condition &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 421

• Message text: Quantity tolerance condition &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR421 - Quantity tolerance condition &1 does not exist ?

  The SAP error message /SCMTMS/TOR421 Quantity tolerance condition &1 does not exist typically occurs in the context of SAP Transportation Management (TM) when there is an issue related to quantity tolerances defined in the system. This error indicates that the system is unable to find a defined quantity tolerance condition that matches the specified criteria.
  Cause:
  
  Missing Tolerance Condition: The specific quantity tolerance condition referenced by the error message does not exist in the system. This could be due to configuration issues or missing entries in the relevant tables.
  Incorrect Configuration: The configuration for quantity tolerances may not have been set up correctly, or the relevant settings may not have been activated.
  Data Inconsistency: There may be inconsistencies in the data that lead to the system not being able to find the required tolerance condition.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for quantity tolerances in SAP TM. This can typically be found under the path: SPRO -> Logistics Execution -> Transportation -> Basic Transportation Functions -> Define Quantity Tolerances.
  Ensure that the necessary quantity tolerance conditions are defined and active.
  
  
  
  Create Missing Tolerance Conditions:
  
  If the required quantity tolerance condition does not exist, you may need to create it. This involves defining the tolerance limits and the relevant parameters.
  
  
  
  Review Master Data:
  
  Check the master data related to the transportation process (e.g., shipping points, transportation lanes) to ensure that they are correctly set up and linked to the appropriate quantity tolerances.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as there may be bug fixes or enhancements related to this issue.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to quantity tolerances in TM for any specific guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration settings you have checked.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO for configuration, SE11 for data dictionary checks, and SE16 for table data checks.
  Tables: Relevant tables may include TSCM_TOLERANCE for tolerance conditions and other related tables that store configuration settings.
  SAP Notes: Search for SAP Notes related to /SCMTMS/TOR421 for any specific fixes or recommendations provided by SAP.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.