How To Fix /SCMTMS/TOR356 - Hierarchy of items with category &1 cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 356

• Message text: Hierarchy of items with category &1 cannot be changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR356 - Hierarchy of items with category &1 cannot be changed ?

  The SAP error message /SCMTMS/TOR356 indicates that there is an issue with changing the hierarchy of items in a transportation order (TO) within the SAP Transportation Management (TM) module. The specific message states that the hierarchy of items with a certain category (denoted by &1) cannot be changed.
  Cause:
  
  Item Category Restrictions: The item category specified in the error message may have restrictions that prevent changes to its hierarchy. Certain item categories are designed to be fixed or immutable once they are created.
  Status of the Transportation Order: The transportation order may be in a status that does not allow changes to the item hierarchy. For example, if the order is already confirmed or has been processed in some way, changes may be restricted.
  Configuration Settings: There may be configuration settings in the SAP system that enforce rules on how item hierarchies can be managed, which could lead to this error if the current operation violates those rules.
  
  Solution:
  
  Check Item Category: Review the item category associated with the items in the transportation order. If it is a category that does not allow changes, you may need to create a new item or modify the existing one in a way that complies with the restrictions.
  Review Order Status: Check the status of the transportation order. If it is in a status that does not allow changes, you may need to revert the order to a previous status or create a new order.
  Consult Configuration: If you have access to the configuration settings, review the settings related to item categories and hierarchy management. You may need to adjust these settings if they are too restrictive for your business processes.
  Use Transaction Codes: Utilize relevant transaction codes (like /SCMTMS/TOR for transportation orders) to navigate to the order and check the details of the items and their categories.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  Documentation: Review the SAP TM documentation for information on item categories and their restrictions.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.