How To Fix /SCMTMS/TOR349 - Air-specific data will be reset due to the change of transportation mode

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 349

• Message text: Air-specific data will be reset due to the change of transportation mode

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR349 - Air-specific data will be reset due to the change of transportation mode ?

  The SAP error message /SCMTMS/TOR349 indicates that there is an issue related to the transportation mode in the SAP Transportation Management System (SAP TM). Specifically, this error occurs when there is a change in the transportation mode for a transportation order (TO) that affects air-specific data. 
  Cause:
  The error is triggered when:
  
  A transportation order that has been created with air-specific data (such as air freight charges, air waybill numbers, etc.) is modified to a different transportation mode (e.g., truck, sea).
  The system recognizes that certain data specific to air transport cannot be retained or is no longer applicable due to the change in mode.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Transportation Order: Check the transportation order to understand what air-specific data is present. Identify the fields that are causing the issue.
  
  
  Change Transportation Mode: If you need to change the transportation mode, ensure that you clear or reset any air-specific data before making the change. This may involve:
  
  Deleting or modifying air-specific fields.
  Ensuring that the transportation order is in a state that allows for the change (e.g., not in a status that prevents modifications).
  
  
  
  Create a New Transportation Order: If the existing transportation order cannot be modified appropriately, consider creating a new transportation order with the correct transportation mode from the beginning.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling transportation orders and the implications of changing transportation modes.
  
  
  Check Customizations: If your SAP TM system has customizations, ensure that they are not interfering with the standard behavior of the system regarding transportation mode changes.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may provide insights based on the specific configuration of your system.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Ensure that users involved in transportation management are trained on the implications of changing transportation modes and the associated data requirements.
  
  By following these steps, you should be able to address the /SCMTMS/TOR349 error effectively.