How To Fix /SCMTMS/TOR326 - Cannot finalize MAWB &1; confirmation has not been received from carrier

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 326

• Message text: Cannot finalize MAWB &1; confirmation has not been received from carrier

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR326 - Cannot finalize MAWB &1; confirmation has not been received from carrier ?

  The SAP error message /SCMTMS/TOR326 Cannot finalize MAWB &1; confirmation has not been received from carrier typically occurs in the context of the SAP Transportation Management System (TMS) when there is an issue with the Master Air Waybill (MAWB) process. This error indicates that the system is unable to finalize the MAWB because it has not received the necessary confirmation from the carrier.
  Causes:
  
  Missing Confirmation from Carrier: The most common cause is that the carrier has not sent back the confirmation for the MAWB, which is required to finalize the document.
  Communication Issues: There may be communication issues between SAP and the carrier's system, preventing the confirmation from being received.
  Incorrect Configuration: The configuration settings for the carrier or the communication method may not be set up correctly.
  Pending Actions: There may be pending actions or statuses that need to be addressed before the MAWB can be finalized.
  Data Inconsistencies: There could be inconsistencies in the data related to the shipment or MAWB that need to be resolved.
  
  Solutions:
  
  Check Carrier Confirmation: Verify with the carrier to ensure that they have sent the confirmation for the MAWB. If not, request them to do so.
  Review Communication Logs: Check the communication logs between SAP and the carrier to identify any issues or errors in the transmission of the confirmation.
  Configuration Review: Review the configuration settings for the carrier in SAP TMS to ensure that they are correct and that the communication method is properly set up.
  Resolve Pending Actions: Look for any pending actions or statuses in the shipment process that need to be completed before finalizing the MAWB.
  Data Validation: Validate the data associated with the MAWB and shipment to ensure there are no inconsistencies or errors that need to be addressed.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/TOR to access the Transportation Order and check the status of the MAWB.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Transportation Management documentation for detailed information on MAWB processing and carrier communication.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.