How To Fix /SCMTMS/TOR296 - Split of item &1 not possible; customs group already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 296

• Message text: Split of item &1 not possible; customs group already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR296 - Split of item &1 not possible; customs group already exists ?

  The SAP error message /SCMTMS/TOR296 Split of item &1 not possible; customs group already exists typically occurs in the context of Transportation Management (TM) when there is an attempt to split a transportation item (like a delivery or shipment) that is associated with a customs group that has already been defined for that item. This can happen during processes such as creating or modifying transportation orders.
  Cause:
  
  Customs Group Conflict: The error indicates that the item you are trying to split is already associated with a customs group. In SAP TM, each item can only belong to one customs group at a time. If you attempt to split an item that has an existing customs group, the system will prevent this action to maintain data integrity.
  Configuration Issues: There may be configuration settings in the system that are not allowing the split due to how customs groups are defined or managed.
  Data Integrity: The system is designed to ensure that customs-related data remains consistent and accurate, which is why it restricts splitting items that are already linked to a customs group.
  
  Solution:
  
  Check Customs Group Assignment: Review the customs group assignment for the item you are trying to split. If the item is already assigned to a customs group, you may need to remove that assignment before attempting to split the item.
  Modify the Item: If the item can be modified, consider changing its customs group assignment or creating a new item that does not have an existing customs group.
  Consult Documentation: Refer to SAP documentation or your organization's SAP guidelines for handling customs groups and transportation items. There may be specific procedures in place for managing these scenarios.
  Use Alternative Methods: If splitting the item is not feasible due to the customs group, consider alternative methods for achieving your business goal, such as creating a new transportation order or adjusting the existing one without splitting.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling customs groups in transportation management.
  Customs Management Configuration: Review the configuration settings related to customs management in your SAP system to ensure they are set up correctly.
  User Roles and Permissions: Ensure that the user attempting to perform the split has the necessary permissions to modify customs group assignments.
  
  By following these steps, you should be able to address the error and proceed with your transportation management tasks in SAP.