How To Fix /SCMTMS/TOR192 - Self-delivery/customer pick-up FOs must not be relevant for charges/inv.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 192

• Message text: Self-delivery/customer pick-up FOs must not be relevant for charges/inv.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR192 - Self-delivery/customer pick-up FOs must not be relevant for charges/inv. ?

  The SAP error message /SCMTMS/TOR192 indicates that there is an issue with the configuration of self-delivery or customer pick-up freight orders (FOs) in the SAP Transportation Management (TM) system. Specifically, this error occurs when a freight order that is marked for self-delivery or customer pick-up is incorrectly set to be relevant for charges or invoicing.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Configuration Settings: The freight order is configured to be relevant for charges or invoicing, but it is a self-delivery or customer pick-up order, which should not incur charges.
  Master Data Issues: The master data for the freight order may not be set up correctly, leading to inconsistencies in how the system interprets the order type.
  Business Process Misalignment: The business process may not align with the system's configuration, leading to attempts to apply charges to orders that should not have them.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Freight Order Configuration:
  
  Navigate to the configuration settings for freight orders in SAP TM.
  Ensure that self-delivery and customer pick-up orders are correctly marked as not relevant for charges and invoicing.
  
  
  
  Review Master Data:
  
  Check the master data associated with the freight order, including the order type and any relevant settings.
  Ensure that the order type is correctly defined and that it reflects the nature of the delivery (self-delivery or customer pick-up).
  
  
  
  Adjust Business Process:
  
  If necessary, review the business processes to ensure they align with the system's configuration.
  If self-delivery or customer pick-up orders should incur charges, consider changing the order type or configuration to reflect this.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring freight orders and handling self-delivery/customer pick-up scenarios.
  
  
  
  Testing:
  
  After making changes, create a test freight order to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  Training and Documentation: Ensure that users involved in creating and managing freight orders are trained on the correct processes and configurations to avoid similar issues in the future.
  
  By following these steps, you should be able to resolve the error message /SCMTMS/TOR192 and ensure that your self-delivery and customer pick-up freight orders are processed correctly in SAP TM.