How To Fix /SCMTMS/TES_RT028 - &1 real-time data requests failed for strategy &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TES_RT -

• Message number: 028

• Message text: &1 real-time data requests failed for strategy &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TES_RT028 - &1 real-time data requests failed for strategy &2 ?

  The SAP error message /SCMTMS/TES_RT028 &1 real-time data requests failed for strategy &2 typically occurs in the context of SAP Transportation Management (TM) when there are issues with real-time data requests related to a specific transportation strategy. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system performance problems.
  Causes:
  
  Configuration Issues: The transportation strategy may not be properly configured, leading to failures in data requests.
  Data Inconsistencies: There may be missing or inconsistent data in the master data or transactional data that the system relies on to execute the strategy.
  Performance Issues: The system may be experiencing performance bottlenecks, causing timeouts or failures in processing real-time requests.
  Authorization Issues: The user or process executing the request may not have the necessary authorizations to access the required data.
  System Errors: There could be underlying system errors or bugs that are causing the failure of the data requests.
  
  Solutions:
  
  Check Configuration: Review the configuration of the transportation strategy in SAP TM. Ensure that all necessary settings are correctly defined.
  Data Validation: Validate the master and transactional data related to the transportation strategy. Look for any missing or inconsistent entries that could be causing the issue.
  Monitor System Performance: Use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to check for any performance issues or errors in the system logs that could be affecting real-time data processing.
  Review Authorizations: Ensure that the user or process executing the request has the necessary authorizations to access the required data.
  Check for Notes and Patches: Look for any SAP Notes or patches that may address known issues related to this error message. Applying relevant updates can sometimes resolve underlying bugs.
  Consult SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/RT for real-time data processing and /SCMTMS/TES for transportation execution.
  SAP Notes: Regularly check the SAP Support Portal for notes related to transportation management and real-time data processing.
  Documentation: Review the official SAP documentation for Transportation Management to understand the configuration and data requirements for real-time data requests.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.