How To Fix /SCMTMS/TEND331 - Action not possible due to internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 331

• Message text: Action not possible due to internal error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND331 - Action not possible due to internal error ?

  The SAP error message /SCMTMS/TEND331 Action not possible due to internal error typically occurs in the context of SAP Transportation Management (TM) and indicates that there is an internal issue preventing the execution of a specific action or transaction. This error can arise from various underlying causes, and resolving it may require a systematic approach.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the transportation request, shipment, or other related objects.
  Configuration Issues: Incorrect or incomplete configuration settings in SAP TM can lead to internal errors.
  Authorization Problems: The user may not have the necessary authorizations to perform the action.
  System Bugs: There may be bugs or issues in the specific version of SAP TM being used.
  Missing Customization: If there are custom developments or enhancements, they may not be functioning correctly.
  Transport Layer Issues: Problems with the transport layer or transport routes can also lead to this error.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  Data Validation: Validate the data associated with the transaction. Ensure that all required fields are filled and that there are no inconsistencies.
  Configuration Review: Check the configuration settings in SAP TM to ensure they are set up correctly. This includes checking the transportation network, routes, and other relevant settings.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action. This can be checked in transaction SU53 or by consulting with your security team.
  System Updates: Ensure that your SAP system is up to date with the latest support packages and patches, as these may contain fixes for known issues.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be known issues and recommended solutions.
  Debugging: If you have access to development tools, consider debugging the transaction to identify where the error occurs in the code.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs and steps to reproduce the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/ORDER, /SCMTMS/SHIPMENT, etc.
  Documentation: Review the official SAP documentation for Transportation Management for insights into configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the /SCMTMS/TEND331 Action not possible due to internal error in SAP TM.