How To Fix /SCMTMS/TEND265 - Maximum response duration cannot be greater than &1 hours.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 265

• Message text: Maximum response duration cannot be greater than &1 hours.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND265 - Maximum response duration cannot be greater than &1 hours. ?

  The SAP error message /SCMTMS/TEND265 Maximum response duration cannot be greater than &1 hours typically occurs in the context of SAP Transportation Management (TM). This error indicates that the maximum response duration set for a transportation request or planning scenario exceeds the allowed limit defined in the system configuration.
  Cause:
  The error is triggered when the maximum response duration for a transportation request is set to a value greater than what is permitted by the system settings. This limit is usually defined in hours and is intended to ensure that response times remain manageable and within operational constraints.
  Solution:
  To resolve this error, you need to adjust the maximum response duration to a value that is within the allowed limits. Here are the steps to do this:
  
  
  Access the Configuration Settings:
  
  Go to the SAP Easy Access screen and navigate to the relevant configuration area for Transportation Management.
  You can typically find this under SPRO (SAP Project Reference Object) > Logistics Execution > Transportation > Basic Transportation Functions > Define Maximum Response Duration.
  
  
  
  Check the Current Settings:
  
  Review the current maximum response duration settings. Identify the maximum value allowed (denoted as &1 in the error message).
  
  
  
  Adjust the Value:
  
  If the current setting exceeds the allowed limit, modify it to a value that is within the permissible range.
  Save your changes.
  
  
  
  Test the Changes:
  
  After making the adjustments, try to execute the transportation request or planning scenario again to see if the error persists.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or the specific documentation for your version of SAP TM for more details on configuration settings related to transportation planning.
  User Exits and BAdIs: If you have custom logic implemented, check if there are any user exits or BAdIs that might be affecting the maximum response duration settings.
  Transport Management Best Practices: Ensure that your transportation management processes align with best practices to avoid similar issues in the future.
  
  If the problem persists after making the necessary adjustments, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.