How To Fix /SCMTMS/TEND199 - Sending of e-mails failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 199

• Message text: Sending of e-mails failed

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND199 - Sending of e-mails failed ?

  The SAP error message /SCMTMS/TEND199 Sending of e-mails failed typically indicates that there is an issue with the email configuration in the SAP system, which is preventing the system from sending emails as expected. This error is often encountered in the context of SAP Transportation Management (TM) when trying to send notifications or alerts via email.
  Causes:
  
  SMTP Configuration Issues: The Simple Mail Transfer Protocol (SMTP) settings in the SAP system may not be configured correctly. This includes incorrect SMTP server address, port number, or authentication details.
  Network Issues: There may be network connectivity issues between the SAP system and the SMTP server.
  Authorization Issues: The user or service account used to send emails may not have the necessary authorizations.
  Email Format Issues: The email content or format may not be valid, leading to failures in sending.
  System Errors: There could be temporary system errors or issues with the email service provider.
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction code SCOT in SAP.
  Verify the SMTP node settings, including the SMTP server address, port, and authentication details.
  Ensure that the settings match those provided by your email service provider.
  
  
  
  Test Email Sending:
  
  Use the Test function in the SCOT transaction to send a test email. This can help identify if the configuration is working correctly.
  
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the SMTP server. You can use tools like ping or telnet to check connectivity to the SMTP server on the specified port.
  
  
  
  Review Authorization:
  
  Ensure that the user or service account used for sending emails has the necessary authorizations in SAP.
  
  
  
  Check Email Content:
  
  Review the content of the email being sent to ensure it is properly formatted and does not contain any invalid characters.
  
  
  
  Review SAP Logs:
  
  Check the SAP application logs (transaction SLG1) for any additional error messages or details that can provide more context about the failure.
  
  
  
  Consult Basis Team:
  
  If the issue persists, consult your SAP Basis team or system administrator for further investigation, as they may have access to server logs and additional diagnostic tools.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to email sending failures.
  Documentation: Review SAP documentation on configuring email settings in the system for best practices and troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the /SCMTMS/TEND199 Sending of e-mails failed error in your SAP system.