How To Fix /SCMTMS/TEND123 - Cannot send alerts for unsuccessful tendering processes

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 123

• Message text: Cannot send alerts for unsuccessful tendering processes

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND123 - Cannot send alerts for unsuccessful tendering processes ?

  The SAP error message /SCMTMS/TEND123 indicates that the system is unable to send alerts for unsuccessful tendering processes in the Transportation Management System (TMS). This error can arise due to various reasons, and understanding the cause and potential solutions is essential for resolving the issue.
  Causes:
  
  Configuration Issues: The alert configuration for tendering processes may not be set up correctly in the system.
  Missing or Incorrect Email Settings: The system may not have the correct email settings configured, preventing alerts from being sent.
  Authorization Issues: The user or the system may lack the necessary authorizations to send alerts.
  Technical Errors: There may be underlying technical issues, such as problems with the background job that processes alerts or issues with the communication infrastructure.
  Inactive Alert Management: The alert management functionality may not be activated or properly configured in the system.
  
  Solutions:
  
  
  Check Alert Configuration:
  
  Navigate to the alert configuration settings in TMS and ensure that the alerts for unsuccessful tendering processes are properly configured.
  Verify that the alert types and conditions are correctly defined.
  
  
  
  Review Email Settings:
  
  Check the SMTP settings in the SAP system to ensure that email notifications can be sent.
  Go to transaction SCOT to review and configure the settings for email sending.
  
  
  
  Verify Authorizations:
  
  Ensure that the user or the system has the necessary authorizations to send alerts. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  Monitor Background Jobs:
  
  Check if there are any background jobs related to alert processing that are failing. Use transaction SM37 to monitor job logs and identify any errors.
  
  
  
  Activate Alert Management:
  
  If alert management is not activated, you may need to activate it in the system. This can typically be done in the configuration settings for TMS.
  
  
  
  Check System Logs:
  
  Review system logs (transaction SLG1) for any related error messages that could provide more context on the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCOT (for email configuration), SM37 (for job monitoring), and SLG1 (for log analysis).
  Documentation: Review SAP documentation related to TMS and alert management for detailed configuration steps and best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users.
  
  By following these steps, you should be able to diagnose and resolve the error message /SCMTMS/TEND123 effectively.