How To Fix /SCMTMS/TEND084 - &2: maximum response time reached for freight RFQ &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 084

• Message text: &2: maximum response time reached for freight RFQ &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND084 - &2: maximum response time reached for freight RFQ &1 ?

  The SAP error message /SCMTMS/TEND084 &2: maximum response time reached for freight RFQ &1 typically occurs in the context of the SAP Transportation Management (TM) module when a freight request for quotation (RFQ) is taking too long to receive a response from the service provider or carrier. This can happen due to various reasons, including network issues, performance bottlenecks, or configuration settings.
  Causes:
  
  Network Latency: Slow network connections can lead to delays in communication between SAP TM and external systems (like carrier systems).
  Performance Issues: The external system (e.g., a carrier's system) may be experiencing performance issues, causing delays in processing the RFQ.
  Configuration Settings: The maximum response time for RFQs may be set too low in the system configuration, leading to premature timeouts.
  System Load: High load on the SAP system or the external system can also contribute to delays.
  Integration Issues: Problems with the integration setup between SAP TM and the external systems can lead to communication failures.
  
  Solutions:
  
  Increase Maximum Response Time: Review and adjust the configuration settings for the maximum response time for RFQs in the SAP TM system. This can be done in the customizing settings under the relevant transportation management settings.
  Check Network Connectivity: Ensure that there are no network issues affecting the communication between SAP TM and the external systems. This may involve checking firewalls, VPNs, or other network configurations.
  Monitor System Performance: Use performance monitoring tools to check the load on both the SAP system and the external systems. Identify any bottlenecks and address them accordingly.
  Review Integration Settings: Ensure that the integration settings between SAP TM and the external systems are correctly configured and functioning as expected.
  Retry Mechanism: Implement a retry mechanism for sending RFQs in case of timeouts, allowing the system to attempt to resend the RFQ after a failure.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on configuration settings.
  Documentation: Review the SAP TM documentation for best practices on configuring RFQs and managing response times.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed logs and error messages for further analysis.
  
  By addressing the underlying causes and implementing the suggested solutions, you should be able to resolve the error message and improve the response time for freight RFQs in your SAP TM system.