How To Fix /SCMTMS/TEND069 - Maximum response time in step &1 must be greater than 0 for &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 069

• Message text: Maximum response time in step &1 must be greater than 0 for &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND069 - Maximum response time in step &1 must be greater than 0 for &2 ?

  The SAP error message /SCMTMS/TEND069 indicates that there is an issue with the configuration of the maximum response time for a specific step in the Transportation Management System (TMS). The error message states that the maximum response time for the specified step must be greater than 0, which means that the system is expecting a positive value for the response time configuration.
  Cause:
  The error is typically caused by one of the following reasons:
  
  Configuration Issue: The maximum response time for a specific step in the transportation process has been set to 0 or has not been defined at all.
  Data Entry Error: During the configuration of the transportation process, an incorrect value (0 or negative) may have been entered for the maximum response time.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Access the Configuration:
  
  Go to the SAP Easy Access screen and navigate to the configuration settings for Transportation Management.
  You can typically find this under SPRO -> SAP Reference IMG -> Logistics Execution -> Transportation -> Transportation Management -> Define Maximum Response Time.
  
  
  
  Check the Maximum Response Time:
  
  Locate the specific step (indicated by &1 in the error message) for which the maximum response time is configured.
  Ensure that the maximum response time is set to a positive value (greater than 0). If it is set to 0 or is missing, update it to a suitable positive value.
  
  
  
  Save the Changes:
  
  After making the necessary changes, save the configuration.
  
  
  
  Test the Configuration:
  
  After saving, test the transportation process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or the specific documentation for SAP Transportation Management for more details on configuring maximum response times.
  Transaction Codes: You may use transaction codes like /SCMTMS/CONFIG or /SCMTMS/TRANSPORT to access relevant configuration settings.
  Support: If the issue persists after making the changes, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By ensuring that the maximum response time is correctly configured, you should be able to resolve the error and continue with your transportation management processes.