How To Fix /SCMTMS/TCM_FO_COMM064 - Incompatible file format

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCM_FO_COMM -

• Message number: 064

• Message text: Incompatible file format

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCM_FO_COMM064 - Incompatible file format ?

  The SAP error message /SCMTMS/TCM_FO_COMM064 indicates that there is an issue with the file format being used in the Transportation Management System (TMS). This error typically arises when the system encounters a file that is not in the expected format or is corrupted.
  Cause:
  
  Incompatible File Format: The file being uploaded or processed does not match the expected format required by the SAP system.
  Corrupted File: The file may be corrupted or incomplete, leading to the system being unable to read it properly.
  Incorrect File Type: The file type may not be supported by the SAP application, such as trying to upload a document type that is not allowed.
  Version Mismatch: The file may have been created in a different version of the application that is not compatible with the current version being used.
  
  Solution:
  
  Check File Format: Ensure that the file you are trying to upload is in the correct format. Refer to the documentation for the specific format required by the SAP TMS.
  Validate File Integrity: Check if the file is corrupted. You can try opening it with the appropriate application to see if it functions correctly.
  Use Supported File Types: Make sure that you are using a file type that is supported by the SAP system. Convert the file to the required format if necessary.
  Recreate the File: If the file is corrupted or incompatible, try recreating it from the source or exporting it again in the correct format.
  Check for Updates: Ensure that your SAP system is up to date. Sometimes, compatibility issues arise from using outdated software.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on the file formats supported by your version of SAP TMS.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Technical Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with details about the error and the context in which it occurred.
  
  By following these steps, you should be able to resolve the error and successfully process the file in SAP TMS.