How To Fix /SCMTMS/TCM_FO_COMM002 - Technical error occured while calling BO &1; contact support

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCM_FO_COMM -

• Message number: 002

• Message text: Technical error occured while calling BO &1; contact support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCM_FO_COMM002 - Technical error occured while calling BO &1; contact support ?

  The SAP error message /SCMTMS/TCM_FO_COMM002 indicates that a technical error occurred while calling a Business Object (BO) in the SAP Transportation Management System (TMS). This error can arise due to various reasons, including configuration issues, system inconsistencies, or problems with the underlying data.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration of the Transportation Management System or related components can lead to this error.
  Data Inconsistencies: Missing or inconsistent data in the relevant business objects can trigger this error.
  Authorization Issues: The user may not have the necessary authorizations to access the business object.
  System Performance: High system load or performance issues can cause timeouts or failures in processing requests.
  Technical Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the Transportation Management System to ensure they are set up correctly.
  Data Validation: Validate the data related to the business object being called. Ensure that all required fields are populated and that there are no inconsistencies.
  Authorization Check: Verify that the user has the necessary authorizations to perform the action that triggered the error.
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  Performance Monitoring: Monitor system performance and check for any bottlenecks or issues that may be affecting the system's ability to process requests.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  Contact SAP Support: If the issue persists after checking the above points, it may be necessary to contact SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurred and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/FO for Freight Order management, which may help in troubleshooting.
  Documentation: Review SAP documentation related to Transportation Management for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem remains unresolved, involving SAP support will be crucial for a deeper investigation.