How To Fix /SCMTMS/TCC_MSG619 - Retrieval of items for resolution base &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_MSG -

• Message number: 619

• Message text: Retrieval of items for resolution base &1 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_MSG619 - Retrieval of items for resolution base &1 failed ?

  The SAP error message /SCMTMS/TCC_MSG619 Retrieval of items for resolution base &1 failed typically occurs in the context of SAP Transportation Management (TM). This error indicates that the system was unable to retrieve items related to a specific resolution base, which is often linked to transportation planning or execution processes.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the database related to the resolution base specified.
  Authorization Issues: The user may not have the necessary authorizations to access the data related to the resolution base.
  Configuration Issues: There may be configuration problems in the Transportation Management settings that prevent the retrieval of items.
  System Performance: If the system is under heavy load or if there are performance issues, it may fail to retrieve the necessary data.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the application server.
  
  Solutions:
  
  Check Data Consistency: Verify that the data related to the resolution base exists and is consistent. You may need to check the relevant tables in the database.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the data. You can check the user roles and authorizations in the SAP system.
  Configuration Review: Review the configuration settings in SAP TM to ensure that everything is set up correctly. This may involve checking the settings for transportation planning and execution.
  System Performance Monitoring: Monitor the system performance to identify any bottlenecks or issues that may be affecting data retrieval. You may need to work with your Basis team to resolve performance issues.
  Check Logs: Review the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may need to perform a deeper analysis of the system logs and configurations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/PLN for planning or /SCMTMS/EXE for execution, to navigate to the relevant areas.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Documentation: Review the official SAP documentation for Transportation Management to understand the configuration and data structures involved.
  
  By following these steps, you should be able to diagnose and resolve the error message /SCMTMS/TCC_MSG619.