How To Fix /SCMTMS/TCC_MSG378 - Resol. base &1, key &2 could not be read from logistics data source

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_MSG -

• Message number: 378

• Message text: Resol. base &1, key &2 could not be read from logistics data source

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_MSG378 - Resol. base &1, key &2 could not be read from logistics data source ?

  The SAP error message /SCMTMS/TCC_MSG378 indicates that the system is unable to read a resolution base (or a related key) from the logistics data source. This error typically occurs in the context of SAP Transportation Management (TM) when the system is trying to access specific data that is either missing or not properly configured.
  Causes:
  
  Missing Data: The resolution base or key specified in the error message may not exist in the logistics data source. This could be due to data not being uploaded or created in the system.
  Configuration Issues: There may be configuration issues in the logistics data source settings, which prevent the system from accessing the required data.
  Authorization Issues: The user may not have the necessary authorizations to access the data in the logistics data source.
  Data Source Connectivity: There could be issues with the connection to the logistics data source, such as network problems or incorrect settings.
  Data Consistency: There may be inconsistencies in the data that prevent the system from reading the required information.
  
  Solutions:
  
  Check Data Existence: Verify that the resolution base and key mentioned in the error message exist in the logistics data source. You can do this by checking the relevant tables or using transaction codes that allow you to view the data.
  Review Configuration: Ensure that the logistics data source is correctly configured. This includes checking settings in the SAP TM configuration and ensuring that all necessary data sources are activated.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the logistics data source.
  Connectivity Check: If the logistics data source is external or involves a different system, check the connectivity and ensure that there are no network issues.
  Data Consistency Check: Run consistency checks on the data to identify any discrepancies that may be causing the issue. This may involve using specific SAP tools or reports designed for data validation.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) to check the relevant tables or SE80 (Object Navigator) to explore the related objects.
  SAP Notes: Search for SAP Notes related to /SCMTMS/TCC_MSG378 in the SAP Support Portal for any known issues or fixes.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.