How To Fix /SCMTMS/TCC_MSG244 - Rate retrieval for mandatory charge item failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_MSG -

• Message number: 244

• Message text: Rate retrieval for mandatory charge item failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_MSG244 - Rate retrieval for mandatory charge item failed ?

  The SAP error message /SCMTMS/TCC_MSG244 Rate retrieval for mandatory charge item failed typically occurs in the context of SAP Transportation Management (TM) when the system is unable to retrieve the rate for a mandatory charge item during the transportation charge calculation process. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  Missing Rate Records: The rate records for the specific charge item may not be maintained in the system. This can happen if the rates have not been configured or if they are not valid for the selected transportation lane.
  
  
  Incorrect Configuration: The configuration for the charge item may be incorrect. This includes settings related to the charge item type, rate determination, or the conditions under which the rates are applied.
  
  
  Invalid Transportation Lane: The transportation lane being used may not have a valid rate associated with it. This can occur if the lane is newly created or if the rates have been changed or deleted.
  
  
  Data Inconsistencies: There may be inconsistencies in the master data, such as incorrect or missing information in the business partner, material, or location data that affects rate determination.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the rate records.
  
  
  Solutions:
  
  
  Check Rate Records: Verify that the rate records for the mandatory charge item are correctly maintained in the system. You can do this by navigating to the relevant rate maintenance transaction in SAP TM.
  
  
  Review Configuration: Ensure that the configuration for the charge item is correct. Check the settings for rate determination and ensure that the charge item is properly linked to the relevant transportation lanes.
  
  
  Validate Transportation Lane: Confirm that the transportation lane being used has valid rates associated with it. If necessary, create or update the rates for the lane.
  
  
  Check Master Data: Review the master data for any inconsistencies or missing information that could affect rate determination. Ensure that all relevant data is complete and accurate.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the rate records. If not, work with your SAP security team to grant the required permissions.
  
  
  Debugging: If the issue persists, consider using debugging tools to trace the rate retrieval process and identify where it is failing.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP TM documentation for guidance on rate determination and charge item configuration.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  By systematically addressing these areas, you should be able to resolve the error message and ensure that rate retrieval for mandatory charge items functions correctly in your SAP TM environment.