How To Fix /SCMTMS/TCC_MSG059 - Could not retrieve scale item key for scales of rate &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_MSG -

• Message number: 059

• Message text: Could not retrieve scale item key for scales of rate &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_MSG059 - Could not retrieve scale item key for scales of rate &1 ?

  The SAP error message /SCMTMS/TCC_MSG059 indicates that the system could not retrieve the scale item key for the specified rate. This error typically occurs in the context of Transportation Management (TM) when the system is trying to access or calculate transportation costs based on predefined scales.
  Cause:
  
  Missing Scale Definition: The scale item for the specified rate might not be defined in the system. This could happen if the scale was not created or if it was deleted.
  Incorrect Configuration: There may be an issue with the configuration of the rate or scale in the system, leading to the inability to retrieve the scale item.
  Data Inconsistency: There could be inconsistencies in the data, such as missing or incorrect entries in the relevant tables.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the scale items.
  
  Solution:
  
  
  Check Scale Definitions: Verify that the scale for the specified rate exists in the system. You can do this by navigating to the relevant configuration settings in SAP TM.
  
  Go to the transaction code for maintaining scales (e.g., /SCMTMS/SCAL).
  Ensure that the scale item is correctly defined and active.
  
  
  
  Review Rate Configuration: Check the configuration of the rate that is being referenced. Ensure that it is correctly set up to use the appropriate scale.
  
  
  Data Consistency Check: Run consistency checks on the relevant data to identify any discrepancies. You may need to use transaction codes like /SCMTMS/TC to check for inconsistencies.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the scale items. You may need to consult with your SAP security team to verify this.
  
  
  Debugging: If the issue persists, consider debugging the process to identify where the retrieval is failing. This may require technical expertise.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Transport Management Configuration: Familiarize yourself with the overall configuration of SAP TM, especially the transportation rates and scales, to better understand how they interact.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support for further assistance.