How To Fix /SCMTMS/TCC_MSG030 - Scale retrieval failed for rate scale ref. &1, line &2,ty. &3,res base &4

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_MSG -

• Message number: 030

• Message text: Scale retrieval failed for rate scale ref. &1, line &2,ty. &3,res base &4

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_MSG030 - Scale retrieval failed for rate scale ref. &1, line &2,ty. &3,res base &4 ?

  The SAP error message /SCMTMS/TCC_MSG030 indicates that there was a failure in retrieving the scale for a rate scale reference in the Transportation Management System (TMS). This error typically occurs when the system is unable to find the necessary data for calculating transportation costs based on the specified rate scale.
  Causes:
  
  Missing Rate Scale Data: The rate scale reference specified in the error message may not exist in the system or may not be properly configured.
  Incorrect Configuration: There may be issues with the configuration of the rate scales, such as incorrect entries or missing parameters.
  Authorization Issues: The user may not have the necessary authorizations to access the rate scale data.
  Data Inconsistencies: There could be inconsistencies or corruption in the data related to the rate scales.
  Transport Mode Issues: The transport mode specified may not have a corresponding rate scale defined.
  
  Solutions:
  
  
  Check Rate Scale Configuration:
  
  Go to the relevant configuration settings in SAP and verify that the rate scale reference exists and is correctly configured.
  Ensure that all necessary parameters for the rate scale are filled out correctly.
  
  
  
  Validate Data:
  
  Check the database for the existence of the rate scale reference and ensure that it is active and valid.
  Use transaction codes like /SCMTMS/TCC to review the rate scales and their configurations.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the rate scale data. This may involve checking user roles and permissions.
  
  
  
  Review Transport Modes:
  
  Verify that the transport mode being used in the transaction has a corresponding rate scale defined. If not, you may need to create or adjust the rate scale for that transport mode.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the retrieval is failing. This may require technical expertise.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/TCC for managing rate scales and /SCMTMS/PRC for pricing conditions.
  Documentation: Review SAP documentation related to Transportation Management and rate scale configuration for more detailed guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.