How To Fix /SCMTMS/TCC_MSG014 - Scale item could not be retrieved for scale &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_MSG -

• Message number: 014

• Message text: Scale item could not be retrieved for scale &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_MSG014 - Scale item could not be retrieved for scale &1 ?

  The SAP error message /SCMTMS/TCC_MSG014 indicates that the system was unable to retrieve a scale item for a specified scale. This error typically occurs in the context of Transportation Management (TM) when the system is trying to access or process scale-related data, such as weight or volume scales used for transportation planning.
  Causes:
  
  Missing Scale Definition: The scale item may not be defined in the system. This could happen if the scale was deleted or never created.
  Incorrect Scale Configuration: The scale might be incorrectly configured or not properly linked to the relevant transportation planning objects.
  Authorization Issues: The user may not have the necessary authorizations to access the scale data.
  Data Inconsistencies: There could be inconsistencies in the master data or transactional data that prevent the scale from being retrieved.
  Transport Layer Issues: If the system is part of a transport layer, there may be issues with data transport that affect the availability of scale items.
  
  Solutions:
  
  Check Scale Definition: Verify that the scale item exists in the system. You can do this by navigating to the relevant configuration area in SAP TM and checking the scale definitions.
  Review Configuration: Ensure that the scale is correctly configured and linked to the necessary transportation planning objects. This may involve checking the settings in the Transportation Management configuration.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the scale data.
  Data Consistency Check: Perform a data consistency check to identify any inconsistencies in the master data or transactional data that may be causing the issue.
  Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Recreate Scale Item: If the scale item is missing, you may need to recreate it in the system.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO to access the configuration settings for Transportation Management.
  Documentation: Refer to SAP Help documentation for Transportation Management for detailed information on scale configuration and management.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message details and any relevant logs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.