How To Fix /SCMTMS/TC_SCALE116 - Invalid transportation service level &1 for scale &3 in rate table &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TC_SCALE -

• Message number: 116

• Message text: Invalid transportation service level &1 for scale &3 in rate table &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TC_SCALE116 - Invalid transportation service level &1 for scale &3 in rate table &2 ?

  The SAP error message /SCMTMS/TC_SCALE116 indicates that there is an issue with the transportation service level specified in the rate table. This error typically arises in the context of SAP Transportation Management (TM) when the system cannot find a valid transportation service level for the specified scale in the rate table.
  Cause:
  
  Invalid Service Level: The service level specified in the transportation request or rate table does not exist or is not valid for the given scale.
  Configuration Issues: There may be a misconfiguration in the rate table or the transportation service levels defined in the system.
  Data Inconsistency: There could be inconsistencies in the data, such as missing entries in the rate table or incorrect mappings between service levels and scales.
  Inactive or Deleted Entries: The service level or scale may have been marked as inactive or deleted in the system.
  
  Solution:
  
  
  Check Rate Table Configuration:
  
  Go to the rate table configuration in SAP TM and verify that the service level and scale are correctly defined.
  Ensure that the service level you are trying to use is active and correctly linked to the appropriate scale.
  
  
  
  Validate Service Level:
  
  Check if the service level specified in the transaction is valid and exists in the system.
  If necessary, create or activate the required service level in the system.
  
  
  
  Review Data Entries:
  
  Look for any inconsistencies in the data entries related to the rate table, service levels, and scales.
  Ensure that all necessary entries are present and correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on configuring transportation service levels and rate tables.
  
  
  
  Testing:
  
  After making changes, test the configuration by creating a new transportation request or rate calculation to see if the error persists.
  
  
  
  Contact Support:
  
  If the issue cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/RT (Rate Table) to access and modify rate tables.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error.
  Documentation: Review the SAP Help Portal for detailed information on configuring transportation management and service levels.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCMTMS/TC_SCALE116.