How To Fix /SCMTMS/TC_RATES778 - Job submitted for background processing; see job status in SM37

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TC_RATES -

• Message number: 778

• Message text: Job submitted for background processing; see job status in SM37

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TC_RATES778 - Job submitted for background processing; see job status in SM37 ?

  The SAP error message /SCMTMS/TC_RATES778 indicates that a job has been submitted for background processing, and you need to check the job status in transaction code SM37. This message is typically related to the Transportation Management System (TMS) in SAP, particularly when dealing with rate determination or transportation planning tasks.
  Cause:
  
  Background Job Submission: The error message is not necessarily an error but an informational message indicating that a job has been submitted to run in the background. This can happen during processes like rate determination, where the system needs to perform calculations that may take time.
  Long Processing Time: If the job takes longer than expected, it may lead to concerns about whether it is running correctly.
  Job Failures: If the job fails due to issues such as data inconsistencies, configuration errors, or system resource limitations, it may not complete successfully.
  
  Solution:
  
  
  Check Job Status:
  
  Go to transaction code SM37.
  Enter the relevant selection criteria (like user, date, job name, etc.) to find the job related to /SCMTMS/TC_RATES778.
  Check the status of the job (e.g., Finished, Active, Canceled, or Error).
  
  
  
  Analyze Job Logs:
  
  If the job has finished with errors, you can view the job log to understand what went wrong.
  Look for any error messages or warnings that can provide insight into the issue.
  
  
  
  Review Configuration:
  
  Ensure that the configuration for transportation management and rate determination is set up correctly.
  Check for any missing master data or configuration settings that could affect the job's execution.
  
  
  
  System Resources:
  
  If the job is taking too long, check the system resources (CPU, memory, etc.) to ensure that the system is not overloaded.
  Consider scheduling the job during off-peak hours if it is resource-intensive.
  
  
  
  Re-run the Job:
  
  If the job failed, after addressing any issues found in the logs, you can re-run the job manually.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SM21: System Log
  ST22: Dump Analysis
  SLG1: Application Log
  
  
  
  Documentation: Refer to SAP Help documentation for Transportation Management for detailed information on configuration and troubleshooting.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to the /SCMTMS/TC_RATES778 job.
  
  
  By following these steps, you should be able to diagnose and resolve the issues related to the /SCMTMS/TC_RATES778 job submission in SAP.