How To Fix /SCMTMS/TC_RATES523 - Rate cleared for line item &1; "Zero Rate" checkbox selected

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TC_RATES -

• Message number: 523

• Message text: Rate cleared for line item &1; "Zero Rate" checkbox selected

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TC_RATES523 - Rate cleared for line item &1; "Zero Rate" checkbox selected ?

  The SAP error message /SCMTMS/TC_RATES523 indicates that a rate has been cleared for a specific line item because the "Zero Rate" checkbox is selected. This typically occurs in the context of Transportation Management (TM) within SAP, where rate determination is crucial for calculating transportation costs.
  Cause:
  The error is triggered when:
  
  The system attempts to determine a transportation rate for a line item, but the rate is set to zero.
  The "Zero Rate" checkbox is selected in the rate configuration, which indicates that the system should not consider this rate for calculation purposes.
  This can happen if the rate is not defined correctly, or if the conditions for applying the rate are not met.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Rate Configuration:
  
  Navigate to the rate configuration settings in SAP TM.
  Ensure that the rates are defined correctly and that they are not set to zero unless intended.
  If the rate should not be zero, update the rate accordingly.
  
  
  
  Review Line Item Conditions:
  
  Check the conditions associated with the line item for which the error is occurring.
  Ensure that the conditions for applying the rate are met (e.g., correct shipping point, destination, etc.).
  
  
  
  Adjust the "Zero Rate" Checkbox:
  
  If the "Zero Rate" checkbox is selected unintentionally, consider unchecking it if applicable.
  This can be done in the rate determination settings.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to rate determination in SAP TM for further insights on how to configure rates properly.
  
  
  
  Testing:
  
  After making changes, test the rate determination process again to ensure that the error no longer occurs.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in Transportation Management.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/TC_RATES to access rate configuration settings.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error.
  Documentation: Refer to the SAP Help Portal for detailed documentation on Transportation Management and rate determination processes.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.