How To Fix /SCMTMS/TC_RATES517 - Zero Rate checkbox selected for line item &1; rate set to zero

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TC_RATES -

• Message number: 517

• Message text: Zero Rate checkbox selected for line item &1; rate set to zero

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TC_RATES517 - Zero Rate checkbox selected for line item &1; rate set to zero ?

  The SAP error message /SCMTMS/TC_RATES517 indicates that a zero rate has been applied to a specific line item in the Transportation Management System (TMS). This typically occurs when the system has determined that no valid rate can be applied to the transportation request or shipment, leading to the rate being set to zero.
  Cause:
  
  Missing Rate Configuration: The most common cause is that there are no valid rate records configured for the specific transportation scenario, such as the route, carrier, or service type.
  Rate Determination Issues: The system may not be able to determine a valid rate due to incorrect or incomplete data in the transportation request or shipment.
  Zero Rate Checkbox: The zero rate checkbox may have been inadvertently selected in the configuration or during the rate determination process.
  Conditions Not Met: The conditions for applying a rate (like weight, volume, or distance) may not be met, leading to a zero rate being applied.
  
  Solution:
  
  Check Rate Configuration: Verify that the rate records are correctly configured in the system. Ensure that the relevant rates for the transportation scenario are maintained in the system.
  Review Transportation Request/Shipment Data: Check the details of the transportation request or shipment to ensure that all necessary data is complete and accurate. This includes checking the route, carrier, and service type.
  Examine Rate Determination Procedure: Review the rate determination procedure to ensure that it is set up correctly and that all necessary conditions are met for the rates to be applied.
  Adjust Zero Rate Checkbox: If the zero rate checkbox is selected, consider whether it should be deselected based on your business requirements.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on rate determination and configuration in TMS.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/TC_RATES to access rate configuration settings.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.