How To Fix /SCMTMS/TC_RATES428 - Upload failed: Excel could not be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TC_RATES -

• Message number: 428

• Message text: Upload failed: Excel could not be processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TC_RATES428 - Upload failed: Excel could not be processed ?

  The SAP error message /SCMTMS/TC_RATES428 Upload failed: Excel could not be processed typically occurs when there is an issue with the Excel file being uploaded to the SAP Transportation Management System (TM). Here are some common causes, solutions, and related information for this error:
  Causes:
  
  File Format Issues: The Excel file may not be in the correct format (e.g., .xls or .xlsx). Ensure that the file is saved in a compatible format.
  Corrupted File: The Excel file might be corrupted or contain invalid data that prevents it from being processed.
  Data Validation Errors: The data within the Excel file may not meet the required validation rules set by SAP. This could include incorrect data types, missing mandatory fields, or invalid values.
  Incorrect Template: If a specific template is required for the upload, using a different or modified template can lead to this error.
  File Size Limitations: The file may exceed the maximum size limit allowed for uploads in SAP.
  Permissions Issues: The user may not have the necessary permissions to upload files to the system.
  
  Solutions:
  
  Check File Format: Ensure that the Excel file is saved in the correct format (.xls or .xlsx) and is not password-protected.
  Validate Data: Review the data in the Excel file for any inconsistencies or errors. Ensure that all mandatory fields are filled and that the data types are correct.
  Use the Correct Template: If a specific template is required for the upload, make sure to use that template and not modify it unnecessarily.
  Reduce File Size: If the file is too large, consider splitting it into smaller files or reducing the amount of data being uploaded.
  Check Permissions: Verify that the user has the necessary permissions to perform the upload. Consult with your SAP administrator if needed.
  Test with Sample Data: Try uploading a smaller sample file with known good data to see if the issue persists. This can help isolate whether the problem is with the specific file or the upload process itself.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to Transportation Management, such as /SCMTMS/TC_RATES for rate management.
  Logs and Traces: Review any logs or traces generated during the upload process for more detailed error messages that can provide further insight into the issue.
  SAP Community: Consider searching or posting in the SAP Community forums for additional support from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.