How To Fix /SCMTMS/TC_RATES424 - Upload complete; unknown error during log download

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TC_RATES -

• Message number: 424

• Message text: Upload complete; unknown error during log download

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TC_RATES424 - Upload complete; unknown error during log download ?

  The SAP error message /SCMTMS/TC_RATES424 Upload complete; unknown error during log download typically occurs in the context of SAP Transportation Management (TM) when there is an issue with downloading logs after an upload process. This error can be caused by various factors, and here are some potential causes, solutions, and related information:
  Causes:
  
  Network Issues: Temporary network disruptions can lead to incomplete log downloads.
  Authorization Problems: The user may not have the necessary authorizations to access the log files.
  System Configuration: Incorrect configuration settings in the SAP TM system can lead to errors during log downloads.
  Database Issues: Problems with the database, such as locks or performance issues, can prevent logs from being downloaded.
  Transport Layer Issues: Issues in the transport layer or middleware can also cause this error.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues affecting the connection to the SAP system.
  Review Authorizations: Verify that the user has the necessary authorizations to access and download logs. This can be done by checking the user roles and permissions in the SAP system.
  System Configuration Review: Check the configuration settings in SAP TM to ensure they are set up correctly. This may involve reviewing settings related to log management and transport processes.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for locks, performance issues, or any other anomalies.
  Check SAP Notes: Search for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Re-attempt the Process: Sometimes, simply re-attempting the upload and log download process can resolve transient issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  SAP Notes: Always check the SAP Support Portal for any notes related to this error message. SAP Notes often contain important information about known issues and their resolutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that may help in troubleshooting, such as /SCMTMS/TC_RATES for rate management.
  Logs and Traces: Review system logs (SM21) and developer traces (ST22) for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.