How To Fix /SCMTMS/TC_RATES414 - Download failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TC_RATES -

• Message number: 414

• Message text: Download failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TC_RATES414 - Download failed ?

  The SAP error message /SCMTMS/TC_RATES414 Download failed typically occurs in the context of SAP Transportation Management (TM) when there is an issue with downloading transportation rates or related data. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the external service or database from which the rates are being downloaded.
  Configuration Errors: Incorrect configuration settings in the Transportation Management system or in the rate provider settings can lead to download failures.
  Authorization Issues: The user or service account may not have the necessary permissions to access the rate data.
  Data Format Issues: The data being downloaded may not be in the expected format, leading to parsing errors.
  Service Availability: The external service providing the rates may be down or experiencing issues.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can connect to the external service. You can test this by pinging the service or checking network logs.
  Review Configuration Settings: Verify the configuration settings in the Transportation Management system. Ensure that all necessary parameters are correctly set up.
  Check Authorizations: Ensure that the user or service account has the necessary authorizations to perform the download. You may need to consult with your SAP security team.
  Examine Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the download process.
  Contact Service Provider: If the issue is related to an external service, contact the service provider to check if there are any known issues or outages.
  Retry the Download: Sometimes, simply retrying the download after a short period can resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Documentation: Review the official SAP documentation for Transportation Management to ensure that all configurations are correctly set up.
  Community Forums: Engage with the SAP Community or other forums where users may have encountered similar issues and can share their solutions.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to SAP support for further assistance.