How To Fix /SCMTMS/TC_RATES276 - E-mail not set for user in SU01; no e-mail notification sent for workitem

/SCMTMS/TC_RATES276 - Overview

• Message type: E = Error

• Message class: /SCMTMS/TC_RATES -

• Message number: 276

• Message text: E-mail not set for user in SU01; no e-mail notification sent for workitem

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TC_RATES276 - E-mail not set for user in SU01; no e-mail notification sent for workitem ?

  The SAP error message /SCMTMS/TC_RATES276 indicates that there is an issue with the email notification system for a user in the SAP system. Specifically, it means that the user does not have an email address configured in their user profile (SU01), which prevents the system from sending email notifications for work items.
  
  Cause:
  
  Missing Email Address: The primary cause of this error is that the user profile does not have an email address set up.
  User Profile Configuration: The user may not have the necessary authorizations to receive notifications or the email settings may not be properly configured.
  System Configuration: There may be issues with the overall system configuration related to email notifications.
  
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Check User Profile:
  
  Go to transaction code SU01.
  Enter the user ID that is experiencing the issue and click on the "Display" button.
  Navigate to the "Address" tab.
  Ensure that the "E-mail" field is filled with a valid email address.
  
  
  
  Update