How To Fix /SCMTMS/STATGEN252 - Internal error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/STATGEN -

• Message number: 252

• Message text: Internal error occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/STATGEN252 - Internal error occurred ?

  The SAP error message /SCMTMS/STATGEN252 Internal error occurred typically indicates that there is an internal issue within the SAP Transportation Management System (TM) that needs to be addressed. This error can arise from various underlying causes, including configuration issues, data inconsistencies, or problems with the system's processing logic.
  Possible Causes:
  
  Configuration Issues: Incorrect or incomplete configuration settings in the Transportation Management module.
  Data Inconsistencies: Missing or inconsistent data in the relevant master data or transactional data.
  System Bugs: There may be bugs in the version of SAP TM you are using that lead to this error.
  Authorization Issues: Insufficient authorizations for the user executing the transaction.
  Performance Issues: System performance problems that lead to timeouts or other internal errors.
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings in the SAP TM system to ensure they are set up correctly. Pay special attention to the settings related to the specific transaction or process you are executing when the error occurs.
  
  
  Data Validation: Validate the master data and transactional data involved in the process. Ensure that all required fields are filled and that there are no inconsistencies.
  
  
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages or stack traces that can provide insights into the root cause of the issue.
  
  
  Update SAP: Ensure that your SAP system is up to date with the latest support packages and patches. Sometimes, internal errors are resolved in newer versions.
  
  
  Check Authorizations: Verify that the user has the necessary authorizations to perform the action that triggered the error.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for assistance. Provide them with the error message, transaction details, and any relevant logs.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on similar issues.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error. Other users may have encountered and resolved similar issues.
  Documentation: Review the official SAP documentation for Transportation Management for any specific guidelines or troubleshooting steps related to the error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem remains unresolved, engaging with SAP support is often the best course of action.