How To Fix /SCMTMS/SOS000 - Document reference data incomplete (document type code)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/SOS -

• Message number: 000

• Message text: Document reference data incomplete (document type code)

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/SOS000 - Document reference data incomplete (document type code) ?

  The SAP error message /SCMTMS/SOS000 Document reference data incomplete (document type code) typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the document reference data, specifically related to the document type code. This error indicates that the system is unable to process a document because the necessary reference data is incomplete or missing.
  Causes:
  
  Missing Document Type Code: The document type code may not be defined or may be missing in the relevant configuration.
  Incomplete Master Data: The master data related to the document (such as transportation lanes, shipping points, etc.) may not be fully maintained.
  Incorrect Configuration: The configuration settings for the document type in the SAP TM system may not be set up correctly.
  Data Transfer Issues: If the data is being transferred from another system (like SAP ERP), there may be issues with the data transfer that result in incomplete information.
  
  Solutions:
  
  
  Check Document Type Configuration:
  
  Go to the configuration settings in SAP TM and verify that the document type code is correctly defined and active.
  Ensure that all necessary settings related to the document type are properly configured.
  
  
  
  Review Master Data:
  
  Check the master data related to the document, such as transportation lanes, shipping points, and other relevant entities, to ensure that all required fields are filled out.
  If any data is missing, complete the necessary entries.
  
  
  
  Validate Data Transfer:
  
  If the document is being created from another system, check the data transfer process to ensure that all required fields are being populated correctly.
  Look for any logs or error messages in the data transfer process that might indicate issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the document type code and its requirements.
  Check for any notes or updates from SAP that might address known issues related to this error.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program logic to identify where the document reference data is being checked and why it is considered incomplete.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any relevant transaction codes and steps taken before the error occurred.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/PRT for managing transportation requests or /SCMTMS/TOR for transportation orders.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCMTMS/SOS000 Document reference data incomplete (document type code).