How To Fix /SCMTMS/SFM_OPT043 - Non-delivery costs of RFQ item &1 cannot be zero

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/SFM_OPT -

• Message number: 043

• Message text: Non-delivery costs of RFQ item &1 cannot be zero

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/SFM_OPT043 - Non-delivery costs of RFQ item &1 cannot be zero ?

  The SAP error message /SCMTMS/SFM_OPT043 Non-delivery costs of RFQ item &1 cannot be zero typically occurs in the context of the SAP Transportation Management (TM) module when dealing with Request for Quotation (RFQ) items. This error indicates that the non-delivery costs associated with a specific RFQ item are set to zero, which is not allowed in the system.
  Cause:
  
  Non-Delivery Costs Set to Zero: The primary cause of this error is that the non-delivery costs for the RFQ item in question have been defined as zero. Non-delivery costs are expected to have a value, as they represent costs that are incurred even if the delivery does not occur (e.g., administrative costs, penalties, etc.).
  Configuration Issues: There may be configuration settings in the system that require non-delivery costs to be populated for RFQ items.
  Data Entry Error: It could also be a simple data entry error where the costs were mistakenly set to zero.
  
  Solution:
  
  
  Update Non-Delivery Costs: 
  
  Navigate to the RFQ item in question and check the non-delivery cost field.
  Enter a valid non-zero value for the non-delivery costs.
  Save the changes and try processing the RFQ again.
  
  
  
  Review Configuration:
  
  If you are consistently encountering this error, review the configuration settings related to RFQs and non-delivery costs in the SAP TM module.
  Ensure that the system is set up to require non-delivery costs and that the relevant fields are correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on how non-delivery costs are handled in RFQs.
  
  
  
  Check for User Exits or BAdIs:
  
  If there are any custom developments (user exits or BAdIs) that might be affecting the RFQ processing, review them to ensure they are not inadvertently setting non-delivery costs to zero.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM for managing RFQs, such as /SCMTMS/RFQ or related transaction codes for cost management.
  SAP Notes: Check for any SAP Notes that might address this specific error or provide additional guidance.
  Training and Documentation: Ensure that users involved in creating and managing RFQs are trained on the importance of non-delivery costs and how to enter them correctly.
  
  By addressing the non-delivery costs and ensuring they are set appropriately, you should be able to resolve the error and proceed with your RFQ processing in SAP TM.