How To Fix /SCMTMS/SFM_OPT023 - RFQ item &1 invalid; non-delivery costs &2 must be greater than zero

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/SFM_OPT -

• Message number: 023

• Message text: RFQ item &1 invalid; non-delivery costs &2 must be greater than zero

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/SFM_OPT023 - RFQ item &1 invalid; non-delivery costs &2 must be greater than zero ?

  The SAP error message /SCMTMS/SFM_OPT023 indicates that there is an issue with a Request for Quotation (RFQ) item in the SAP Transportation Management (TM) module. Specifically, the error states that the non-delivery costs for the RFQ item must be greater than zero. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Non-Delivery Costs Not Set: The RFQ item has been created without specifying non-delivery costs, or the value entered is zero or negative.
  Data Entry Error: There may have been a mistake during data entry, leading to incorrect or missing values for non-delivery costs.
  Configuration Issues: There could be configuration settings in the SAP system that are not aligned with the expected values for non-delivery costs.
  
  Solution:
  
  
  Check RFQ Item Details:
  
  Navigate to the RFQ in question and review the item details.
  Ensure that the non-delivery costs field is populated with a value greater than zero.
  
  
  
  Update Non-Delivery Costs:
  
  If the non-delivery costs are missing or set to zero, update the RFQ item to include a valid, positive value for non-delivery costs.
  
  
  
  Review Configuration:
  
  If the issue persists, check the configuration settings related to RFQs and non-delivery costs in the SAP TM module.
  Ensure that the settings allow for the correct handling of non-delivery costs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on handling RFQ items and non-delivery costs.
  
  
  
  Testing:
  
  After making the necessary changes, test the RFQ process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to RFQs and transportation management, such as ME41 (Create RFQ) and ME42 (Change RFQ).
  User Roles and Authorizations: Ensure that the user creating or modifying the RFQ has the necessary authorizations to make changes to non-delivery costs.
  
  By following these steps, you should be able to resolve the error message and successfully process the RFQ item in SAP. If the problem continues, consider reaching out to your SAP support team for further assistance.