How To Fix /SCMTMS/SFIR213 - Doc locked; system will create a new session to process cancelled doc

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/SFIR -

• Message number: 213

• Message text: Doc locked; system will create a new session to process cancelled doc

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/SFIR213 - Doc locked; system will create a new session to process cancelled doc ?

  The SAP error message /SCMTMS/SFIR213 Doc locked; system will create a new session to process cancelled doc typically occurs in the context of SAP Transportation Management (TM) when a document (such as a transportation request or shipment) is locked by another user or process. This locking mechanism is a standard feature in SAP to prevent data inconsistencies that can arise from concurrent modifications.
  Cause:
  
  
  Document Locking: The document you are trying to access is currently locked by another user or process. This can happen if:
  
  Another user is editing the document.
  A background job is processing the document.
  The document is in a state that requires it to be locked (e.g., being confirmed or released).
  
  
  
  Long-running Transactions: If a transaction takes too long to complete, it may lead to a situation where the document remains locked longer than expected.
  
  
  System Configuration: Certain configurations or customizations in the SAP system may lead to unexpected locking behavior.
  
  
  Solution:
  
  
  Wait and Retry: If the document is locked by another user, the simplest solution is to wait for the other user to finish their work and then try again.
  
  
  Check Lock Entries: You can check which user or process is locking the document by using transaction code SM12 (Lock Entries). This will allow you to see the locks and potentially identify the user or process that is causing the issue.
  
  
  Release Locks: If you find that a lock is no longer needed (for example, if the user has logged off or the process has failed), you can manually delete the lock entry in SM12. However, be cautious with this approach, as it may lead to data inconsistencies if the other user is still working on the document.
  
  
  Review Background Jobs: Check if there are any background jobs that might be processing the document. You can use transaction code SM37 to view the status of background jobs.
  
  
  System Performance: If long-running transactions are common, consider reviewing system performance and optimizing the processes involved.
  
  
  Consult Documentation: Review SAP notes and documentation related to the specific version of SAP TM you are using, as there may be known issues or patches available.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM37: To monitor background jobs.
  SM21: To check system logs for any related errors or warnings.
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to document locking in SAP TM.
  
  
  User Training: Ensure that users are trained on how to properly handle documents in SAP TM to minimize locking issues.
  
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.