How To Fix /SCMTMS/SFIR203 - Cannot create credit memo; Corresponding Invoice is rejected/cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/SFIR -

• Message number: 203

• Message text: Cannot create credit memo; Corresponding Invoice is rejected/cancelled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/SFIR203 - Cannot create credit memo; Corresponding Invoice is rejected/cancelled ?

  The SAP error message /SCMTMS/SFIR203 Cannot create credit memo; Corresponding Invoice is rejected/cancelled typically occurs in the context of SAP Transportation Management (TM) when there is an attempt to create a credit memo for an invoice that has been rejected or canceled. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Invoice Status: The invoice associated with the credit memo has a status of "rejected" or "canceled." This means that the invoice is not valid for further processing, including the creation of credit memos.
  Business Rules: There may be business rules or configurations in place that prevent credit memos from being created against invoices that are not in an "open" or "approved" status.
  Data Integrity Issues: There may be issues with the data integrity in the system, such as missing or incorrect references between the invoice and the credit memo.
  
  Solution:
  
  
  Check Invoice Status: Verify the status of the invoice in question. If it is indeed rejected or canceled, you will need to address the underlying issues with the invoice before proceeding with the credit memo.
  
  If the invoice was rejected due to errors, correct those errors and reprocess the invoice.
  If the invoice was canceled intentionally, you may need to create a new invoice if applicable.
  
  
  
  Review Business Processes: Ensure that your business processes align with the system's requirements. If there are specific rules preventing credit memo creation, consider whether these rules need to be adjusted.
  
  
  Consult Documentation: Review SAP documentation or your organization's internal guidelines regarding credit memo processing to ensure compliance with established procedures.
  
  
  System Configuration: If you have the necessary access, check the configuration settings in SAP TM related to invoice processing and credit memo creation. Adjustments may be needed if the current settings are too restrictive.
  
  
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that may help you investigate the issue further, such as:
  
  VF03 (Display Invoice)
  VF02 (Change Invoice)
  VF01 (Create Invoice)
  
  
  
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases notes that address known issues and provide solutions or workarounds.
  
  
  User Roles and Authorizations: Ensure that the user attempting to create the credit memo has the necessary authorizations to perform this action.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.