How To Fix /SCMTMS/SFIR128 - Carrier invoice &1 cannot be rejected; dispute case not resolved

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/SFIR -

• Message number: 128

• Message text: Carrier invoice &1 cannot be rejected; dispute case not resolved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/SFIR128 - Carrier invoice &1 cannot be rejected; dispute case not resolved ?

  The SAP error message /SCMTMS/SFIR128 Carrier invoice &1 cannot be rejected; dispute case not resolved typically occurs in the context of SAP Transportation Management (TM) when there is an attempt to reject a carrier invoice that is linked to a dispute case that has not been resolved. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Open Dispute Case: The carrier invoice you are trying to reject is associated with a dispute case that is still open or unresolved. This means that there are outstanding issues that need to be addressed before the invoice can be rejected.
  Invoice Status: The status of the invoice may not allow for rejection due to the ongoing dispute.
  Configuration Issues: There may be configuration settings in the SAP system that prevent the rejection of invoices linked to unresolved disputes.
  
  Solution:
  
  
  Resolve the Dispute Case:
  
  Navigate to the dispute case associated with the invoice.
  Review the details of the dispute and take necessary actions to resolve it (e.g., communication with the carrier, adjustments to the invoice, etc.).
  Once the dispute is resolved, you should be able to reject the invoice.
  
  
  
  Check Invoice Status:
  
  Ensure that the invoice is in a status that allows for rejection. If the invoice is in a locked or finalized state, you may need to change its status first.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to dispute management and invoice processing in SAP TM for any specific steps or requirements.
  
  
  
  System Configuration:
  
  If you suspect that the issue is related to system configuration, consult with your SAP administrator or technical team to review the settings related to invoice processing and dispute management.
  
  
  
  Error Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  User Guides: Refer to user guides or training materials for SAP TM that cover invoice processing and dispute management.
  Support: If the issue persists after attempting the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to address the error message and proceed with the necessary actions regarding the carrier invoice.