How To Fix /SCMTMS/SFIR124 - Carrier invoice &1 still under dispute

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/SFIR -

• Message number: 124

• Message text: Carrier invoice &1 still under dispute

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/SFIR124 - Carrier invoice &1 still under dispute ?

  The SAP error message /SCMTMS/SFIR124 Carrier invoice &1 still under dispute typically occurs in the context of SAP Transportation Management (TM) when there is an issue with a carrier invoice that is currently marked as disputed. This can happen for various reasons, such as discrepancies in the invoice amount, service issues, or other contractual disputes between the company and the carrier.
  Cause:
  
  Disputed Invoice: The carrier invoice referenced by &1 is currently under dispute, meaning that there is an ongoing issue that needs to be resolved before the invoice can be processed further.
  Pending Resolution: The dispute may be pending resolution, and the system is preventing any further actions (like payment or approval) until the dispute is addressed.
  Configuration Issues: There may be configuration settings in the SAP TM system that are not allowing the invoice to be processed due to the dispute status.
  
  Solution:
  
  Review the Dispute: Check the details of the disputed invoice. This can usually be done in the SAP TM system by navigating to the relevant transaction or report that allows you to view carrier invoices and their statuses.
  Resolve the Dispute: Engage with the relevant stakeholders (e.g., finance, logistics, or the carrier) to resolve the issues causing the dispute. This may involve discussions, negotiations, or adjustments to the invoice.
  Update Invoice Status: Once the dispute is resolved, update the status of the invoice in the system to reflect that it is no longer under dispute. This may involve changing the status in the invoice management section of SAP TM.
  Reprocess the Invoice: After resolving the dispute and updating the status, attempt to reprocess the invoice to complete the payment or approval workflow.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that can help you manage invoices and disputes, such as /SCMTMS/INVOICE for invoice management.
  Documentation: Refer to SAP documentation or help files for detailed steps on managing carrier invoices and disputes.
  User Roles: Ensure that you have the appropriate user roles and permissions to view and modify invoice statuses in the SAP TM system.
  Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with SAP experts who can provide guidance based on your specific configuration and business processes.
  
  By following these steps, you should be able to address the error message and resolve the underlying issues with the carrier invoice.