How To Fix /SCMTMS/SERV_MAT028 - You are not authorized to create a service product from a charge type

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/SERV_MAT -

• Message number: 028

• Message text: You are not authorized to create a service product from a charge type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/SERV_MAT028 - You are not authorized to create a service product from a charge type ?

  The SAP error message /SCMTMS/SERV_MAT028 indicates that the user does not have the necessary authorization to create a service product from a charge type in the SAP Transportation Management System (TMS). This error typically arises when a user attempts to perform an action that requires specific permissions that they do not possess.
  Cause:
  
  Authorization Issues: The user lacks the required authorization object or role that allows them to create service products from charge types.
  Configuration Settings: There may be configuration settings in the TMS that restrict certain actions based on user roles or profiles.
  User Role Assignment: The user may not be assigned to the correct user role that includes the necessary permissions for the action they are trying to perform.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to check which authorization check failed. This will provide insight into what specific authorization is missing.
  Review the user’s roles and authorizations in transaction SU01 or PFCG to ensure they have the necessary permissions.
  
  
  
  Modify User Roles:
  
  If the user lacks the required authorization, a security administrator should modify the user’s roles to include the necessary authorization objects related to service product creation.
  Common authorization objects that may be relevant include S_TCODE (Transaction Code), S_SERVICE (Service Management), and any specific authorization objects related to TMS.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the /SCMTMS/SERV_MAT028 error for any specific recommendations or updates that may address the issue.
  
  
  
  Testing:
  
  After making changes to the user’s roles or authorizations, have the user log out and log back in to ensure that the changes take effect.
  Attempt to perform the action again to verify that the issue has been resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check).
  User Training: Ensure that users are trained on the processes and permissions required for creating service products in TMS to prevent similar issues in the future.
  
  If the problem persists after checking authorizations and roles, it may be necessary to involve your SAP Basis or Security team for further investigation.