How To Fix /SCMTMS/SCH328 - Error during time conversion; check Customizing settings for time zone &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/SCH -

• Message number: 328

• Message text: Error during time conversion; check Customizing settings for time zone &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/SCH328 - Error during time conversion; check Customizing settings for time zone &1 ?

  The SAP error message /SCMTMS/SCH328 indicates that there is an issue with time conversion related to time zone settings in the SAP system. This error typically occurs in the context of SAP Transportation Management (TM) when the system is unable to convert time due to incorrect or missing time zone configurations.
  Cause:
  
  Incorrect Time Zone Configuration: The time zone settings in the Customizing may not be correctly defined for the relevant organizational units or users.
  Missing Time Zone Data: The required time zone data may not be maintained in the system.
  User Profile Settings: The user profile may not have the correct time zone assigned, leading to discrepancies during time conversion.
  System Settings: The system may not be configured to handle the specific time zone being used.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the Customizing transaction (SPRO) and navigate to the relevant settings for time zones.
  Ensure that the time zone &1 (as indicated in the error message) is correctly defined and active.
  
  
  
  Maintain Time Zone Data:
  
  Ensure that the time zone data is maintained in the system. You can check this in the transaction SCAL (Time Zone Maintenance).
  Verify that the time zone is correctly mapped to the relevant organizational units.
  
  
  
  User Profile Settings:
  
  Check the user profile settings for the user encountering the error. Ensure that the correct time zone is assigned to the user.
  You can check this in the user master record (transaction SU01).
  
  
  
  Test Time Conversion:
  
  After making the necessary adjustments, test the time conversion functionality to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to time zone settings and conversions for additional guidance.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO for Customizing settings.
  SU01 for user master record maintenance.
  SCAL for time zone maintenance.
  
  
  
  SAP Help Portal: You can find more information about time zone settings and their implications in the SAP Help Portal.
  
  
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to resolve the /SCMTMS/SCH328 error and ensure that time conversions are handled correctly in your SAP system.