How To Fix /SCMTMS/SCH318 - Error occurred while updating connection cache

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/SCH -

• Message number: 318

• Message text: Error occurred while updating connection cache

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/SCH318 - Error occurred while updating connection cache ?

  The SAP error message /SCMTMS/SCH318 indicates that there was an issue while updating the connection cache in the SAP Transportation Management System (TM). This error can occur due to various reasons, including configuration issues, connectivity problems, or data inconsistencies.
  Possible Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the database or other systems it interacts with.
  Configuration Errors: Incorrect configuration settings in the TM system or related components can lead to this error.
  Database Locking: If the database is locked or if there are issues with database transactions, it can prevent the cache from being updated.
  Insufficient Authorizations: The user or process attempting to update the cache may not have the necessary authorizations.
  System Performance: High load on the system or performance issues can lead to timeouts or failures in updating the cache.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues affecting the connection between the SAP system and the database or other systems.
  Review Configuration Settings: Verify the configuration settings in the SAP TM system to ensure they are correct and complete.
  Database Monitoring: Check the database for any locks or performance issues. You may need to consult with your database administrator.
  User Authorizations: Ensure that the user or process has the necessary authorizations to perform the cache update.
  System Performance: Monitor system performance and consider optimizing it if there are high loads or resource constraints.
  Check Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  Restart Services: In some cases, restarting the relevant services or the entire system may resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Use transaction codes like /SCMTMS/SCM_TMS to access the TM configuration and monitor settings.
  Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.