How To Fix /SCMTMS/SCH312 - &1 of &2 departures deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/SCH -

• Message number: 312

• Message text: &1 of &2 departures deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/SCH312 - &1 of &2 departures deleted ?

  The SAP error message /SCMTMS/SCH312 &1 of &2 departures deleted typically occurs in the context of SAP Transportation Management (TM). This error indicates that a specific departure (or shipment) has been deleted, which can disrupt the planning or execution of transportation processes.
  Cause:
  
  Manual Deletion: The departure might have been manually deleted by a user in the system.
  System Process: A background job or process might have deleted the departure due to certain conditions not being met (e.g., if the shipment was canceled).
  Data Consistency Issues: There may be inconsistencies in the data that led to the automatic deletion of the departure.
  Configuration Issues: Incorrect configuration settings in the transportation management module could lead to unexpected deletions.
  
  Solution:
  
  Check Logs: Review the application logs and change logs to identify who or what caused the deletion. This can provide insights into whether it was a manual action or a system process.
  Recreate Departures: If the deletion was unintentional, you may need to recreate the departures manually or restore them from a backup if available.
  Review Configuration: Check the configuration settings in SAP TM to ensure that they are set up correctly and that there are no rules or conditions that could lead to unintended deletions.
  User Training: If the deletion was due to user error, consider providing additional training to users on how to manage departures and shipments properly.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/SHIPMENT for managing shipments.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed insights based on your specific system configuration and version.
  Documentation: Review the SAP Help Portal for documentation related to Transportation Management, which may provide additional context and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to prevent it from occurring in the future.