How To Fix /SCMTMS/PRNT002 - Document ID: &1 - &2: Printing of document has been triggered - Spool &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/PRNT -

• Message number: 002

• Message text: Document ID: &1 - &2: Printing of document has been triggered - Spool &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/PRNT002 - Document ID: &1 - &2: Printing of document has been triggered - Spool &3 ?

  The SAP error message /SCMTMS/PRNT002 typically relates to the printing process within the SAP Transportation Management System (TMS). The message indicates that the printing of a document has been triggered, and it provides information about the document ID and the spool request number.
  Cause:
  
  Document Triggered for Printing: The message indicates that a document (like a shipment or transport order) has been set to print, but there may be issues with the spool request or the printing process itself.
  Spool Issues: There could be issues with the spool server, such as it being down, misconfigured, or overloaded.
  Printer Configuration: The printer settings in SAP may not be correctly configured, or the printer may not be available.
  Authorization Issues: The user may not have the necessary authorizations to print documents.
  Document Format: The document format or layout may not be correctly defined or may be missing.
  
  Solution:
  
  Check Spool Request: Go to transaction SP01 to check the status of the spool request. Look for any errors or issues related to the spool request number provided in the error message.
  Printer Configuration: Verify the printer configuration in transaction SPAD. Ensure that the printer is correctly set up and available.
  Check Printer Status: Ensure that the physical printer is online and functioning properly. Check for any paper jams or connectivity issues.
  Review Authorizations: Ensure that the user has the necessary authorizations to print documents. This can be checked in transaction SU53 or by reviewing user roles.
  Document Layout: Check the layout and format of the document being printed. Ensure that the correct print program and form are assigned.
  Spool Server Configuration: If the spool server is down or misconfigured, work with your Basis team to resolve any server issues.
  Re-trigger Printing: If the issue is resolved, you may need to re-trigger the printing process for the document.
  
  Related Information:
  
  Transaction Codes:
  
  SP01: To view spool requests.
  SPAD: To manage and configure printers.
  SU53: To check authorization issues.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to printing in TMS.
  Documentation: Review SAP documentation for TMS and printing processes for additional troubleshooting steps.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.